![]() Please do not click the "Go to the Store" link that appears. ![]() In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store or "Upgrade your editions of Windows" section.Open Start > Settings > Update & Security > Activation.You will need to switch out of S Mode to install any app that is not from the Microsoft Store, including Carbonite and Beyond Trust. When Windows is in S Mode, the system blocks applications that were not downloaded from the Microsoft Store. If these settings are not visible on the Apps & features page, the computer may be in S Mode on Windows 10. *Note: these instructions do not apply to Windows 10s, which only allows apps to be installed from the Microsoft app store. To stop seeing app recommendations, select either Allow apps from anywhere or Turn off app recommendations (options vary by Windows version). Under Installing apps, select one of the available options.Select Start > Settings > Apps > Apps & features or Advanced App settings.If you received the first prompt above, or want to adjust this setting prior to attempting an install, this setting can be changed with the following instructions. Select Change my app recommendation settings and follow the instructions below (beginning with step 2).Ĭlick Install anyway to proceed with installing Carbonite. Safe, Safe Pro, and Carbonite Safe Server Backup ( Not sure?) Windows 10 is in S mode which only allows apps downloaded and installed via the Microsoft App store.īasic, Plus, Power, Core, Power and Ultimate ( Not sure?) If you require further assistance please see a Microsoft technician.Support cannot assist with this process however we have included the information in this article to help guide your troubleshooting efforts.When attempting to install Carbonite, you may receive a warning message that Carbonite is not a "Microsoft-verified app".
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